A Tram, Hermès, and a Lesson in Global Luxury Branding

A Tram, Hermès, and a Lesson in Global Luxury Branding

An unexpected encounter with a tram highlighted a crucial lesson: luxury branding and communication strategies are intrinsically tied to their geographical context.

By Claire Jollain

3 minutes
Hermes Tram Doha

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As I strolled through the bustling streets of Doha, something caught my eye that made me do a double-take. There, gliding smoothly along its tracks, was a tram completely wrapped in a Hermès advertisement. The iconic orange hue of the luxury brand stood out starkly against the modern cityscape, creating a visual spectacle that I couldn't ignore.

For a moment, I felt disoriented. As a French national, the sight of Hermès—a brand deeply rooted in French luxury tradition—advertising on public transport seemed almost surreal. It was a moment that challenged my preconceptions and opened my eyes to the fascinating world of global luxury marketing.

The Power of Location in Luxury Branding

This unexpected encounter highlighted a crucial lesson: luxury branding and communication strategies are intrinsically tied to their geographical context. In France, Hermès enjoys a status of unparalleled prestige. The brand's heritage is so deeply ingrained in our culture that it rarely needs to engage in overt advertising, especially not on something as mundane as public transportation.

But here in Doha, the rules were different. The brand was playing a different game, one where it needed to establish its presence and create a strong visual impact. This stark contrast underscores the importance of understanding local markets and adapting strategies accordingly.

Breaking Brand Rules in Emerging Markets

The Hermès-clad tram in Doha wasn't just an advertisement; it was a bold statement. It demonstrated that luxury brands have more freedom to break their own communication rules in emerging or new markets. In these regions, the weight of legacy and cultural expectations is often lighter, allowing brands to experiment with more daring marketing approaches.

This flexibility can be a powerful tool for luxury brands looking to make their mark in new territories. It allows them to create buzz, generate curiosity, and establish a presence in ways that might be considered unorthodox in their home markets.

The True Essence of Luxury Brand Education

As I reflected on this experience, I realized its significance for our business school students. Learning about luxury branding isn't just about memorizing brand histories or understanding marketing theories. It's about developing a critical eye and the ability to analyze brand strategies in different cultural contexts.

This anecdote in Doha perfectly illustrates why we emphasize cultural differences and critical thinking in our luxury branding curriculum. It's these real-world observations and analyses that truly prepare our students for the complex, global world of luxury marketing.

The ability to recognize how a brand like Hermès adapts its strategy for different markets is invaluable. It's a skill that goes beyond luxury—it's about understanding the nuances of global business, cultural sensitivity, and strategic flexibility.

As we continue to prepare the next generation of business leaders, experiences like these remind us of the importance of a global perspective. They challenge us to think beyond our immediate surroundings and consider how brands navigate the complex tapestry of international markets.

So, the next time you're in a foreign city, take a moment to observe the luxury landscape around you. You might just stumble upon a valuable lesson in global branding strategy.

By Claire Jollain

Assistant Dean, SHMS Caux campus